RSW Case Study

Resorts World Sentosa

An integrated resort in Singapore with several themed hotels and several attractions

Project Manager:

Christina Jensen

Jon Stian Loken


Performance date:

March 2016 & March 2017


Contact person:


Equarius Hotel, Sentosa

The Challenge


With several prominent hotels in Resorts World Sentosa (RWS), a big challenge is to keep carpets, upholstery, and other farbrics clean. Since the majority of the fabrics are not brand new, an additional challenge is that of removing existing stains from these fabrics before being able to protect the fibers.

The Solution


In order to discuss the challenges of cleaning and keeping the fabrics clean in the hotels at Resorts World Sentosa, Jon Stian Loken met up with the Assistant Executive Housekeeper of Equarius Hotel. After this meeting, a trial was arranged at Equarius Hotel, for extraction/deep cleaning and application of fiber protection of a carpet and upholstery in one of their rooms. Hotel Michael also requested extraction/deep cleaning and protection for carpeted areas, rooms and corridors. Both Hotel Michael and Equarius Hotel had carpet made up of mixed wool.


The mixed wool carpet and the upholstery do not need to be reapplied with fiber protection for another 1 to 2 years depending on the traffic.

The Result


After having extracted the carpet and upholstery, most stains were completely removed from the carpet. Any remaining stains had faded greatly and hardly visble. The following day, a water test was performed by the staff, confirming that the protection was working. Since our first application (March 2016), we have expanded the relationship to several of the hotels at RWS.

Project Details

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